Taylor Swift “Ticket Sale Disaster” Sparks Suit Against Ticketmaster, Live Nation
Ashley Cullins
3 min read
Taylor Swift “Ticket Sale Disaster” Sparks Suit Against Ticketmaster, Live Nation
Logo textSwifties are seeing red over issues they had with Ticketmaster while trying to buy tickets to Taylor Swift’s The Eras Tour, and they’re taking the live entertainment giant to court.
A presale open to “verified” fans who registered in advance through Ticketmaster turned into a “ticket sale disaster,” which resulted in some people waiting in a virtual queue for up to eight hours and left “millions” of them unable to buy seats, according to a lawsuit filed Friday.
More than two dozen Swift fans filed a complaint in L.A. County Superior Court against Ticketmaster and parent company Live Nation asserting claims including breach of contract, intentional misrepresentation, fraud, antitrust violations and unfair competition.
Related Stories
The presale, which was set for Nov. 15 and 16, was supposed to “level the playing field without racing against bots” but, instead, the fans say “Ticketmaster intentionally and purposefully mislead ticket purchasers by allowing scalpers and bots access to TayloraSwiftTix presale.”
Swifties came in droves to buy tickets and Ticketmaster knew it didn’t have enough tickets to meet the demand — despite controlling who had access to the presale, according to the complaint. The company pre-approved “verified” vans and sent them a code that gave them early access to tickets.
According to the complaint, codes sent to 1.4 million verified fans allowed them purchase up to six tickets to three venues. “Ticketmaster did not have enough seats to meet the demand this number of codes would require,” states the complaint. “Ticketmaster intentionally provided codes when it could not satisfy ticket demand.” They also say that was compounded b the fact that an additional 14 million users were allowed in to what was supposed to have been an exclusive purchase window. All of this also resulted in the cancellation of the general sale, which had been set for Nov. 18.
The bad blood between fans and the platform isn’t new, but they’re not left with much choice.
“Ticketmaster has made agreements with the stadiums in every location of the Taylor Swift tour, and these stadiums are the only venues able to hold large concerts,” states the complaint filed by attorney Dennis B. Hill. “Because no other venue can hold half as many people as the stadiums and venues working through Ticketmaster, Taylor Swift and other popular musicians have no choice but to work through Ticketmaster. And because artists like Taylor Swift have to go through Ticketmaster, their fans do as well.”
This has resulted in higher prices in the presale, sale and resale markets, the fans say. And because Ticketmaster requires users who want to sell their tickets to use its platform it has “strived and succeeded in removing competition from both the Primary and Secondary markets.”
The fans are also pursuing a claim for price discrimination that targets Ticketmaster’s dynamic pricing scheme, which “raises the prices of tickets as more tickets are selling.” The complaint argues that this results in comparable tickets being sold at “radically different prices” and “arbitrarily punishes the people that were unable to get to the front of the line.” They also allege that Ticketmaster allowed tickets to be resold during the presale “as if the tickets were at face value negotiated by Taylor Swift Management, when if fact they were double and triple the negotiated price.”
Swifties also cite issues with obstructed views, VIP packages, ADA-compliant seats — and not having adequate time to read the purchase agreement as “millions of fans making multiple failed attempts at ticket checkpoints-out to finish the purchase because tickets had been removed from their basket without adequate time to check out.”
Live Nation and Ticketmaster have not yet responded to a request for comment.
Related News & Content
-
Use wp.media templates to create totally custom modal
Use wp.media templates to create totally custom modal,Following up on this answer I'm trying to determine how to create a modal with completely unique menu items/content than the media modal. If you add a new state you can add a new menu tab and hav... -
Get post by tag
Get post by tag,I want to get several post by tag. So I try to use get_posts() function: <?php $args = array( 'numberposts' => '3', 'post_status' => 'publish', 'tag' => 'travel' ); $ -
Elementor + ACF: How to insert dynamic JSON-LD formatted code into ACF field without sanitizing the script tag?
Elementor + ACF: How to insert dynamic JSON-LD formatted code into ACF field without sanitizing the script tag?,On a normal website, I am able to add JSON-LD structured data, such as below, into a Elementor HTML widget, in a proper way. However, as soon as I insert JSON-LD format into an ACF field (Textarea)... -
Gutenberg InnerBlocks noallowedblocks on parent but allowedblock on Child
Gutenberg InnerBlocks noallowedblocks on parent but allowedblock on Child,This is a continuation of the following post: Custom Gutenberg block with nested InnerBlocks renderAppender not displaying add button I solved one problem but created a different problem. I'm recr... -
Delay Issue: Using Wget with JSON Endpoint – Need Help Understanding Headers
Delay Issue: Using Wget with JSON Endpoint – Need Help Understanding Headers,On a WooCommerce website, I have a REST endpoint created with register_rest_route that returns a JSON response. To perform a routine with a certain frequency and urgency, I have added this instruct... -
How do I change top header background color
How do I change top header background color,Please refer to website: https://virginiafrank.com I cannot get the top header background color (or phone numbers) to change color. I would prefer the background gold and text black. I can't make t... -
How to display the_tags() as plain text
How to display the_tags() as plain text,the_tags by default is displaying as URL. I need to display it as plain text to insert inside HTML attribute. <?php $tag = the_tags(''); ?> <div class="image-portfolio" data-section... -
Give to site admin the option to "skip confirmation email" when adding new user
Give to site admin the option to "skip confirmation email" when adding new user,in wordpress multisite when we give to site admin the option to add new users, site admin dont have the "checkbox" to add the new user without sending the user email with link activation (see the -
Facing Hamas and Tehran, Israel is left with only vengeful madness | Opinion
Facing Hamas and Tehran, Israel is left with only vengeful madness | Opinion,Despite the Terrible Disaster on October 7, and the Failures It Exposed, Israel Is Still Convinced That the Image of the Mad Man Will Ensure Its Security -
Carol Kirkwood stuns in figure-hugging dress amid BBC Breakfast technical chaos
Carol Kirkwood stuns in figure-hugging dress amid BBC Breakfast technical chaos,CAROL Kirkwood stunned in a figure-hugging dress amid a technical blunder. BBC Breakfast was flung into chaos this morning after a string of sound issues. However Carol, 61, was all smiles as she p… -
Families ‘to sue prison’ where loud inmates ‘terrorise kids’ with screaming
Families 'to sue prison' where loud inmates 'terrorise kids' with screaming,Residents living next door to a new prison who say their kids have to sleep wearing headphones and some leave during weekends due to the racket are threatening to sue the prison service -
Doctor Strange’s Secret Wars Role May Be More Important Than You Thought – Looper
Doctor Strange's Secret Wars Role May Be More Important Than You Thought - Looper,According to entertainment leaker Alex Perez, Doctor Strange will find himself confronting his inner struggles as he headlines "Avengers: Secret Wars." -
Kim Kardashian shows off her blonde hair & flaunts curves in low-rise leather pants as she steps out of Tesla truck
Kim Kardashian shows off her blonde hair & flaunts curves in low-rise leather pants as she steps out of Tesla truck,KIM Kardashian has been spotted in Beverly Hills while sporting a new style and a sexy outfit. Kim, 43, was seen getting out of her large and boxy Tesla Cybertruck on Friday night. She was wearing … -
I’m a size 14 and love M&S’ lacy undies – people ask ‘am I really wearing that’ but I’ll rep them til I’m old
I’m a size 14 and love M&S’ lacy undies – people ask ‘am I really wearing that’ but I’ll rep them til I’m old,MARKS & Spencer undies are a staple for millions of British women. Every outfit needs a good base that comfortable AND glam, because the perfect lingerie set can make all the difference to how … -
‘What Jennifer Did’: Netflix doc explores shocking Ont. murder-for-hire case
'What Jennifer Did': Netflix doc explores shocking Ont. murder-for-hire case,Most of Jennifer Pan's entire life was made up of lies. When her parents began to catch on, she decided to bring in hired hitmen. -
What’s behind the lack of enthusiasm for this year’s music festivals?
What's behind the lack of enthusiasm for this year's music festivals?,The public sentiment about this year's crop of music festivals is an overwhelming "meh." There are good reasons for this. -
Jay Leno’s car collection revealed in stunning photos from steam-powered vehicles to high-tech roadsters
Jay Leno’s car collection revealed in stunning photos from steam-powered vehicles to high-tech roadsters,DRIVERS have gawked looking through pictures of Jay Leno’s awe-inspiring car collection, featuring a mesmerizing array of steam-powered marvels to cutting-edge roadsters. Photos from the come… -
Four prisoners dead in just three weeks at one of Britain’s biggest prisons after using ‘dangerous’ zombie drug spice
Four prisoners dead in just three weeks at one of Britain’s biggest prisons after using ‘dangerous’ zombie drug spice,A BATCH of zombie drug spice is suspected to be behind four deaths in three weeks at one of Britain’s biggest prisons. The synthetic cannabis was found to have been mixed with another illegal subst…
Warning: file_get_contents(https://www.scienceradars.com/wp-output-content.php?pg=1&cat=&kw=&lvl=): Failed to open stream: HTTP request failed! HTTP/1.1 526 in /home/wwwroot/xuenou.com/wp-content/themes/chromenews/template-parts/content.php on line 169
Warning: file_get_contents(https://www.bayuexiang.com/wp-output-content.php?pg=1&cat=&kw=&lvl=): Failed to open stream: HTTP request failed! HTTP/1.1 526 in /home/wwwroot/xuenou.com/wp-content/themes/chromenews/template-parts/content.php on line 173
Final hours to score one-time payment up to $3,000 from data breach settlement – but you must meet 2 criteria
Exact date Dunelm’s huge 50% off sale ENDS as shoppers rush to buy £1.75 winter warmers and ‘gorgeous’ £5 homeware
Major Arsenal injury worry as Martin Odegaard ‘unable to continue’ against Aston Villa… days before Bayern clash
Brit tourist, 23, killed in Tenerife after ‘trying to run across busy motorway & climb across barrier’ at holiday resort
