Gran locked in ‘windowless room’ with strangers for five days after losing passport
Dailystar.co.uk
2 min read
Gran locked in 'windowless room' with strangers for five days after losing passport,Tracy McKellar, 53, from the Wirral, Merseyside, lost her passport when flying from Liverpool to Spain so she was detained for almost a week in a nightmare immigration issue
Gran locked in ‘windowless room’ with strangers for five days after losing passport
A gran claims she spent five long days in a terrifying, windowless room after losing her passport at the airport. Tracy McKellar had travelled from the UK to her home in Spanish town La Coronada.
She says she does the journey every two weeks when she landed at the airport on May 20. However, she somehow managed to drop her passport while travelling leading to a disastrous experience Spanish immigration.
The 53-year-old claims she spoke to a customer service employee after realising she had dropped her passport. She looked for the document for around five hours, but staff called Spain's border control officers.
READ MORE: Woman 'rejected' from Thailand flight with mum due to tiny mistake on passport
Tracy, from the Wirral, Merseyside, claimed she was not allowed a phone, any belongings or to change her clothes for the entire time she was detained in Madrid. The live-in carer was initially interviewed by border control before being taken to a windowless cell-like room.
She was only able to message her daughter to explain the situation before her phone was removed and she was lead to the immigration room, reports the Daily Mail.
The gran wasn’t able to leave the room until the next flight back to Liverpool, but this wasn’t for almost a week. Tracy noted the nightmare could have happened “to anyone” in her situation.
A Ryanair spokesperson told the Mirror: "The crew on this flight from Liverpool to Madrid (20 May) searched the aircraft for this passenger's lost passport, but it was not there.
"Any passenger travelling to Spain from a country outside the Schengen area must go through Passport Control, which is managed by the local authorities.
"While we regret this passenger's circumstance, it is beyond our control and is now a matter for the local Spanish authorities."
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